Privacy Policy
COUNTRY EDIT PRIVACY POLICY
Here at Country Edit we take privacy and protecting your data very seriously. This Privacy Notice details what information we collect from you, how we collect it and what we use it for. It also provides all the necessary information about legal requirements in accordance with GDPR guidelines.When you register or place an order with us, you are agreeing to the following privacy terms and conditions. We advise that you read the following information to outline how we may collect, use and handle your data. If there is anything in this policy that you do not understand, please feel free to contact us via email at info@countryedit.co.uk
What Information Do We Collect from You?
We collect data when you register with us or place an order with us and through the use of personal information, cookies and analytical tools. From these cookies we may also gather information about your general internet use. You can set your browser not to accept cookies, however some of our website features may not function as a result, for example your basket.- Information you provide directly:
Country Edit will only ever ask for personal data that is required for a specific purpose in order to facilitate your order and delivery of our goods and services. When you register or place an order with us, we will hold details of your name, billing address, any separate delivery address, phone number, email address, password, bank details (for payments & refunds) and VAT information where appropriate. - Information Collected from Cookies & Analytical Tools:
Cookies are text files placed on your computer’s hard drive that collect visitor information. This information is the used to track visitor use on our website; these cookies, combined with the use of Google Analytics, allow us to have an overview of how people are accessing our website. However, they cannot be used to identify you personally. - Information from Third Parties:
Data from third party organisations comes from personal data that has been provided directly by another company for a specific purpose, or where you may have accessed our platforms through a third party such as social media providers such as Facebook and Instagram, or companies such as Google.
Why Do We Collect Personal Data?
We will use personal data to fulfill any contractual obligations that exist between us and yourself. Without this personal data we will not be able to deliver the goods or services that you have ordered. In such cases the lawful basis of us processing the personal data is that it is necessary for the performance of a contract.We may also process your personal data in accordance with our legitimate business interests. For example, the use of cookies to tailor your return visit to our website, or to monitor items left in your basket once you have left our webpage.
How Do We Use Your Data?
At Country Edit we will not share your information for marketing purposes with anyone outside the company, unless stated in this policy for specific purposes. We will never sell or rent our customer data to other organisations for marketing purposes.We will use your data to process your order and fulfill our contract with you. It may be passed to third parties, such as our courier companies, in order for them to deliver your order to you, to our payment processing partner to complete your transaction and assist us with our fraud detection processes, or to successfully process your refund.
We would like to send you information and notifications about products and services that we offer that we think will be of interest to you, based on the data collected. This may be achieved through multiple channels, for example direct marketing emails, subscription emails, Facebook ads, Google ads, etc. You have the right to opt out at any point; if you do not want to receive such communications please scroll to the bottom of the marketing email and click Unsubscribe. Or alternatively send us an email and we will happily remove you from all our mailing lists.We also use cookies on our site to enable functionality, such as the basket pages and recently viewed items. We also use cookies to track information regarding your browsing activity. For further information about cookies and information on how to turn them off in your browser, please visit www.aboutcookies.org.
We may use your data to notify you about any about important updates on our website.All personal information is held securely and has access limited to that only necessary for the specific purpose for which we are processing your data. In compliance with GDPR guidelines we provide training to staff members who handle personal data to help ensure that all your data is kept secure.
We may also process your personal data in order for Country Edit to comply with our various legal obligations, such as:- For financial commitments between us and yourself, or to relevant financial authorities.
- Co-operating with relevant authorities for reporting criminal activity, or to detect and prevent fraud.
- To carry out required business operations and due diligence, e.g. administration, security, reorganisations, investment, or corporate/asset sales.
- To comply with industry regulatory requirements and any self-regulatory schemes, in compliance with GDPR guidelines.
In the event that we sell or reorganise our business, or if otherwise required by law or by an authorised regulator, we may transfer your personal data as a part of the general business data to the relevant parties.
How Long Will We Keep Your Data For?
We will only keep your data for as long as it is required to achieve the purposes for which it was gathered, in line with this privacy notice. Country Edit will hold your data for 7 years from the date of your last order. When erasing personal data, we shall take into consideration the amount of, and sensitivity of, the personal data we have and the amount of harm that could be caused by a data breach, the benefits of the purposes the data is being used for and any legal requirements that we are bound to.You can request that we erase your personal data at any point; we will delete any of your information which we are not legally required to retain on receipt of a formal request to do so, in line with your legal rights.
How Can I Access The Data You Hold About Me?
You have the right to make a formal request to view the data that we hold about you at any point. We may need to verify your identity prior to providing any information to you; in these instances we may ask for your assistance to verify your identity. Should you wish to request this information please contact via email at: info@countryedit.co.ukDispute Resolution
If you have any complaints regarding our compliance with this privacy policy, you should first contact us. We will then investigate the issue and attempt to resolve any complaints and disputes regarding use and disclosure of personal information in accordance with this policy.We will always try to maintain the highest standards and encourage the confidence our customers have in us as an organisation. However, if you would like to complain about Country Edit to a supervisory authority you may do so by contacting the Information Commissioners Office.
Future Change To Privacy Policy
We may update this privacy policy as necessary in accordance with changes to legal requirements and GDPR guidelines. We will provide you with an appropriate notice of important changes at least 30 days before the effective date.
Contact Information
If you have any questions or queries about this privacy policy, you can contact us via email or by post to:Country Edit Ltd
High Street,
Crickhowell,
NP8 1BD
T: 01874420 560
@: info@countryedit.co.uk